The small print.

Privacy notice

Who we are

BL Group Ltd is a technology integrator based at Unit 4, The Mill Yard, Farnham, Surrey GU9 7XX. For anything relating to privacy, contact hello@blgroup.uk or call 01252 000 000.

What we collect

When you submit an enquiry we collect the details you provide: your name, email address, optional phone number, property type, the services you are interested in and your message. We use this only to respond to your enquiry and, if you become a client, to deliver and support the work.

• Lawful basis: legitimate interests (responding to a business or consumer enquiry) or performance of a contract once work is agreed.
• Retention: enquiry details are kept for up to 24 months. Project records, certificates and invoices are kept for as long as required for warranty, tax and insurance purposes.
• Sharing: we do not sell your data. We may share the minimum necessary with suppliers, monitoring centres or subcontractors to deliver your project, and with professional advisers where required by law.
• Your rights: you can ask for a copy, correction or deletion of your data, or object to processing, by emailing us. You also have the right to complain to the Information Commissioner's Office.

Cookies and local storage

This website does not set analytics, advertising or tracking cookies. It stores one preference in your browser's local storage: your choice of light or dark theme. That value stays on your device and is not sent to us. You can clear it at any time through your browser settings.

Our contact form is processed by our website host and, where configured, a form-delivery provider. Their own privacy notices apply to that transmission.

Website terms

The information on this site is provided in good faith for general guidance. It is not a substitute for a site survey or a written quotation. Prices shown as “from” are indicative starting points and do not constitute an offer.

• Quotes: fixed and itemised after a survey, valid for 30 days unless stated otherwise.
• Work: carried out to the scope and specification agreed in writing. Variations are priced and approved before proceeding.
• Warranty: manufacturer warranties apply to equipment. Our workmanship is warranted for 12 months from handover, subject to fair use and not including consumables or damage caused by others.
• Liability: nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law. We are not liable for indirect or consequential loss.
• Access and safety: clients are responsible for safe access, power and any permissions required for work on the property.

Complaints

If something is not right, tell us first. Email hello@blgroup.uk with the project address and a short description, and we will acknowledge it within two working days and agree a resolution plan. We would always rather fix a problem than argue about it.

This page is a starting point for a real business and should be reviewed by a qualified adviser before launch. Company number, VAT number and registered office are placeholders.